OPENING FOR BUSINESS

Once you have prepared and checked all the previously mentioned items, you are ready to open the store. The dates and times that your store will be open and closed are as set out by your landlord and the regulations of your specific mall or building and in accord with the Franchise Agreement and the laws of the Province of Ontario. Being consistent with the days/hours of your operation is paramount to your success. For example, if you open on Sunday, you must be open every Sunday.

Primarily, your morning time will be spent serving customers, making coffee, and continuously replenishing the display case with product. Focus your attention on efficient but friendly service and on properly displayed product.